We are sorry that “Carnation” does not offer returns policy or refund of full or partially amount. We do offer exchange policy if order return to us within 7 days of delivery. Provided following conditions fulfilled:-
Carnation will send your chosen replacement item in exchange. Customer will bear applicable shipping charges for the re-shipment.
In case of order cancellation do let us know sooner. We mostly dispatch orders within 24 hours. So it will be advisable to let us know before dispatch.
Cancellations of order depend whether order has been shipped or not. If Customer like to cancel an order, please send an order cancellation request at email@example.com or Whatapp us at mentioned number at web site.
Kindly note that if order you placed are dispatched than you order can’t be cancelled.